head of operations

Deadline: Mar 10, 2017


About the Post

Reporting to Director of MILL6 Foundation, Head of Operations is one of the key members of the team in the establishment of this young and growing institution.

This position is responsible for managing and ensuring the Institution’s long term operational needs for programs, exhibitions, events, visitors and facilities are met. This role will work closely with the senior management of the Institution to plan, design and implement exhibition, and also manage the logistics management of the Collection and the building maintenance and to oversee the Institution’s inventory system.


Main Duties

  • To setup, manage and improve all aspects of the Institution’s operations while working closely with the senior management of the Institution and building the Operation Team; and
  • To develop operating policies and procedures and direct daily operations including building maintenance, storage and exhibition installation, machine and apparatus on display; and
  • To oversee and supervise the planning and construction of MILL6 spaces of the permanent galleries and storages; and
  • To optimise public access and preservation of the Collections through physical and digital storage, gallery spaces, associated environmental and security parameters, emergency response, risk management and workflows; and
  • To secure and protect the Institution’s assets, including facilities and equipment; and
  • To ensure appropriate security for all Institution’s programs and installation sites; and
  • To liaise with building services to ensure adequate maintenance of the Institution’s space at all times; and
  • To implement and monitor the budget, the quality of the Institution’s image and services and ensures visitors’ development experience; and
  • To implement inventory system and supervise moving of art works and objects; and
  • To manage art movement, including handling, packing and unpacking as well as exhibition installations and de-installations; and
  • To supervise and support the construction of any mounts and temporary structures related to object displays; and
  • To work with the curatorial team and the project management team to plan, design and implement exhibitions and providing expert support on all technical aspects; and
  • To work with the curatorial team to prepare collection and non-collection materials for exhibition installation and display, logistics and storage; and
  • To manage permanent and contract art handlers, exhibition technicians and security guards ensuring compliance with the best-practice guidelines; and
  • To handle all emergency response and risk management.


About You

This successful candidate will work closely with the Director, leaders and collaborators, both internal and external, to lead the operations team consistent with the overall goals of reputation building of this young institution through developing and implementing all operational strategies to ensure that they are effective and represent best practice to the Institution.


The successful candidate should possess:

  • Advanced knowledge of international principles, practices, standards, and ethics relating to the care, exhibitor and display of physical and digital collections.
  • Comprehensive experience in a senior collection management and exhibition management role in a museum, gallery or related organization.
  • Experience in all aspects of art installation including large-scale artwork, audio and visual and multi-media installations, and experience in gallery handling lighting.
  • Proven experience in purchasing and maintaining art handling tools and equipment.
  • Ability to use various hand tools and equipment.
  • Outstanding organisational skills and communication.
  • Evidence of effective planning and decision-making abilities.
  • Ability to accurately track and manage multiple projects simultaneously.
  • Problem-solving skills and be patience and detail-oriented.
  • Ability to work effectively in a team setting and to lead a crew.
  • Flexibility for being required to work in off hours, weekend and public holiday from time to time as deemed necessary.


Minimum Qualifications

The candidate should possess a university degree holder in art history, fine arts, museum studies, or related field. He/she must be fluent in written and spoken in English and Chinese (Cantonese and Mandarin) and have superior computer skills in creating presentations, spreadsheets and words documents and proficient in digital inventory collection system. A minimum of five years of relevant experience in managing museum (mid-sized international institution) including venue security, maintenance duties of the museum, art handling, transportation, and knowledge of museum best practices.

This is an exciting opportunity to make a major contribution to the building of MILL6 Foundation.


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